WEB PLATFORM • 2022
Recruit onboarding platform to help new recruits settle in fast
A tech company recruits around 100-200 candidates per year through a 2-week onboarding process. The Recruit Onboarding Platform aims to streamline this through a unified platform.
RESEARCH
We interviewed new and old employees, and members of the recruitment staff to understand how their onboarding experiences went.
We asked where they hit roadblocks and what they would've liked to find easily during the process.
- Quite often, recruits don’t know what their onboarding tasks are or who to contact for help.
- Recruits also stressed that it was difficult to know exactly where they are in the onboarding, as there was no way to know exactly how far along they are or how much was left to do.
- The recruitment staff have to reach out to individual recruits by email or phone to help them initiate and complete their onboarding.
- There was no established procedure or platform for carrying out the recruitments other than some outdated internal tools used by the recruitment staff.
RECRUIT
A unified onboarding platform for recruits to have easy access to everything they need in one place.
The new recruits are onboarded by completing various tasks such as updating their profile, uploading documents, and more.
In addition to tasks, recruits can also do other things like manage their company assets and send in referrals.
RECRUITMENT STAFF
A recruit management platform to oversee every recruit's onboarding.
The recruitment staff can manage recruits' profiles, respond to queries, allocate assets, customize onboarding content and more.
OUTCOME
In the first 6 months, the platform successfully onboarded 50+ recruits across 3 company locations.
This was one of my first big projects, and new challenges and unfamiliar design patterns were things I regularly tackled. Working with cross-functional teams and interviewing all kinds of users gave me clarity on how to handled feedback at various stages of the project. As our talented developers brought it all together, seeing my designs come to life was incredibly gratifying and gave me newfound confidence to take on future projects.
